Tagged: Premium Membership
We purchased premium membership 2 months ago, yet when I log in it says that I need premium membership to access some of the resources. Please could you check that we are down as premium as I cannot get to all the resources I should be able to see.
Regards J Myerscough
St. Joseph & St. Bede Bury Lancs
Sorry you’re having trouble and thanks for getting in touch.
Premium Membership expires after a month unless we recieve payment. As soon as we do we reinstate it for the full year.
As far as I can see we haven’t recieve payment from your school yet.
I will reinstate your membership while you check at your end whether payment has been sent and I’ll check again at ours.
You must be logged in to reply to this topic.